721 results matched your search criteria
[URGENT][SALESFORCE] - Error while get Template called. 403 - Forbidden
Forum topic
OneSpan Sign
Before creating document signing url, we're trying to get template from esign sandbox. Getting error response, response|"System.HttpResponse[Status=Forbidden, StatusCode=403
Signer Email Characters Limit
Forum topic
OneSpan Sign
Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme
Unable to retrieve package information
Forum topic
OneSpan Sign
Hi , I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error.
EVENT NOTIFICATIONS retries and time outs
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Getting ClassNotFoundException: org.apache.http.client.methods.HttpUriRequest
Forum topic
OneSpan Sign
Hi I am getting the above error while running the sdk examples on tomcat server. There are no other compile time dependencies other than the sdk itself correct?
Client ID Authentication
Forum topic
OneSpan Sign
Hi, While trying to configure client id authentication getting this error, though the exact client id is provided. Thanks in advance
Error while connecting esign and Oracle application
Forum topic
OneSpan Sign
Hi, I am getting the following error while connecting URL and application. ORA-29273: HTTP request failed. Below is the code snippet: UTL_HTTP.SET_WALLET('file:xxxxxx', 'xxxxx'); v_request := utl_http.begin_request('https://sandbox.esignlive.com/', 'POST', 'HTTP/1.1');
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.
Very slow performance; 500 errors via API
Forum topic
OneSpan Sign
Hi, We are seeing very slow performance - both in API responses as well as trying to use the web UI. The API is also sporadically returning us 500 errors.