1502 results matched your search criteria
Slowness in eSignLive APIs
Forum topic
OneSpan Sign
We have been facing slowness and unresponsiveness for SDK method calls as well as API calls. Are the services down?
Locating an API Key
Forum topic
OneSpan Sign
Hi, I am trying to find my API Key that is mentioned in the following step by step guide. https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/ The first few lines define your connection information for eSignLive. public static final String API_KEY = ""; public st
Get senders' API keys
Forum topic
OneSpan Sign
I'm creating an application to get all packages for an account with a date range. I'm using the following call Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.COMPLETED, new PageRequest(index, 50), from, to); T
API - Signer IP Address
Forum topic
OneSpan Sign
Good morning! Is there a method to retrieve the IP address of a signer via API or otherwise?
Full REST API documentation
Forum topic
OneSpan Sign
Hi! Do you have anywhere online full REST API documentation with all possible request payload fields defined? For example, there is a http://docs.e-signlive.com/doku.php?id=es
Obtain user's API key
Forum topic
OneSpan Sign
Is there a way to use master account API key to get user specific API key for a selected subaccount.  I'm not sure what call to use if it's possible.
OneSpan API call result
Forum topic
OneSpan Sign
Hi Duo, when I use GET Packages API call response says I have total of X Packages but if I use GET account usage it tells me I have Y Packages and Y is almost double value of X.  I need accurate "counts" . . . Thx Mike
Moving (Or Hiding) E-Sign Watermark over Physical Signature
Forum topic
OneSpan Sign
We are reviewing documents we have received back from E-Sign. We have a situation where customers enter an actual written signature, and then the final document has the E-Signed By NAME HERE watermark over the actual signature. Is there any way to move or hide that watermark?
Pre-verify error - Can't create package with a valid PDF
Forum topic
OneSpan Sign
HelloWe have already looked into all the other discussion regarding this error and nothing really helps. We have customer uploading some PDF that are getting rejected by OneSpan that aren't corrupted, encrytped and don't have NeedAppearances  AccroForm flag.
CeremonyID or TransactionID or PackageID
Forum topic
OneSpan Sign
We build a web application using the Silanis.ESL.SDK to create and manage document to sign. Which is using the PackageID and DocumentID to interact with Esign in order to get the Signing status and download the signed document.