782 results matched your search criteria
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Stop the file upload notification emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Visual Audit Trail
Forum topic
OneSpan Sign
I have seen references in the documentation to what looks like a timed visual audit trail:
Rest api call inside application
Forum topic
OneSpan Sign
Hi Team, Please follow.my below scenario I have application where i need to fill data in ui fields .
How to disable email(notifctxn email "Go to Document") for an individual signer?
Forum topic
OneSpan Sign
Hello, Greetings for the day. Scenario: The person logs into web application, where the eSigning can be done in 2 ways. 1. Sign and 2. Request Signature 1.
Retrieve Sender IDs API
Forum topic
OneSpan Sign
Get sender ids by owner’s api key API Call : https://sandbox.e-signlive.com/api/account/senders We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you please help with this. Thanks Rajesh
Electronic Smart Note
Forum topic
OneSpan Sign
Guys - Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same package with a notary, I can then create the smart note.
Auto Archive Notification
Forum topic
OneSpan Sign
Hi, I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived. will I get notification or I should mark the status as archived then only I can receive notification
Download Evidence Summary in SENT status
Forum topic
OneSpan Sign
Currently the Evidence Summary download button is only added to the UI when the transaction has been completed. Wondering if there is a way to have the Summary generate upon the Send command? We are needing to have evidence we sent the transaction/documents, even if the Recipient never opens the doc
weekly account owner report
Forum topic
OneSpan Sign
Can a customer pay for a customized report?  We want to change the current account owner weekly report to only show "False" AND to display ALL the "false" transaction not just in the past week. If this is possible who can provide me with a cost / timeline to create such a report.