778 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I found the 'search' function is in different place when user login the account. I assume this's account setting different, if so, could you please let me know what setting is impacting the behavior?
Forum topic
OneSpan Sign
Hello,
I have already a template with 2 placeholders called Signer1 and Signer2.
When creating a document packge from the template, how I can update these placeholders to add the email address and first and last name for the signers.
Do you have such an example?
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Forum topic
OneSpan Sign
Hello,
Forum topic
OneSpan Sign
Hi, we want to keep track of the transactions that has been completed. We want to mark them as completed in our database.
Forum topic
OneSpan Sign
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame. For example, I may want to query for all packages that expired since yesterday, regardless of when the package was created.
Forum topic
OneSpan Sign
Hi Team,
we see this issue randomly this days in dev environment
“Refused to display 'https://sandbox.esignlive.com/login?destination=https%3A%2F%2Fsandbox.esignlive.com%2Fpackages%2F86GGsVeNAeOanM84sieS2GMizWs%3D%2Fdocuments%2Ff5b71418-fc96-4826-9cd1-3089585f7a57%3F' in a frame because it set
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan:
{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"}
Is there any way to unsuspend my sandbox account?
Forum topic
OneSpan Sign
I know how to retrieve the evidence pdf with the below code:
byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);
Files.saveTo(evidenceContent, "evidence.pdf");