OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Unexpected Error
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Parallel and Sequential Signers
Forum topic
OneSpan Sign
Does OneSpan support parallel and sequential signing in the same ceremony. If so, does it have to be enabled?
Initials and E-signatures
Forum topic
OneSpan Sign
Hi there, Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
UI effects and tabbing
Forum topic
OneSpan Sign
I am fairly new to OneSpan sign API. I'm using Java SDK. Two questions:
UserAuthenticationCallback and weak password
Forum topic
Mobile Security Suite
In our Android application, we enabled the UserAuthenticationCallback.
Signer FirstName and LastName
Forum topic
OneSpan Sign
Does the signer need to be split into first name and last name in the package? Or is it possible to pass in the full name to the package?
Notifications and race conditions
Forum topic
OneSpan Sign
I am responding to certain inbound notification events (i.e. DOCUMENT_SIGNED and SIGNER_COMPLETE) by making outbound calls using the SDK.
Retrieving documents and fields
Forum topic
OneSpan Sign
Hi!  Do you know if I can retrieve the fields that I configure in the template layout? I know that we have available an evidence summary, but is possible to retrieve this fields by an API service? Not as a pdf but as metadata.  Thanks for your help!!!  
IAS imigration and upgrade
Forum topic
Intelligent Adaptive Authentication
Any clues what to complete and where when migration did go well? I don't know if this is the right place, but...I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it to Centos 7 and then upgrade it to 3.21
imigration and update IAS
Forum topic
Intelligent Adaptive Authentication
How did the migration go when everything went well? Please accept my apologies, but...I have found the installation of IAS 3.14.x on Windows 2016 is not the right place. After the migration, I want to upgrade to Centos.