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669 results matched your search criteria
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Cannot send package without approvals
Forum topic
OneSpan Sign
UPDATE: Solution in comment sectionHi,I create packages only by adding roles and signatures with ESL tags on document and it always worked perfectly. Until rencently, maybe a couple of days, we started receiving "Cannot send package without approvals" error.
New Signing Experience Issue
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
Email validation using ESL SDK to prevent runtime error in package creation
Forum topic
OneSpan Sign
Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only a set of valid top-level domains.
Show loading message or a spinner when contents are loading in e-singlive iframe
Forum topic
OneSpan Sign
In our web application we are using an iframe for rendering e-signlive contents for document signing. We chose iframe as part of the solution in order to keep the user within our application.
REST API doc
Forum topic
OneSpan Sign
Apart from the feature guides, where can I find the complete documentation for all the REST API features available? In some cases, I found different examples, and the URI was different.
The type initializer for 'log4net.Core.LoggerManager' threw an exception.
Forum topic
OneSpan Sign
Hello, I am using eSignLive in my UWP project. It was working fine last couple of weeks before.
Apex call to getPackage() method not working
Forum topic
OneSpan Sign
I am using a sandbox so perhaps the class definition does not match what is there. I get an invalid primitive error on the following code snippet: string pkgId = ESignLiveExamples.createPackageExample(); ESignLiveSDK sdk = new ESignLiveSDK(); ESignLiveAPIObjects.Package_x pkg = sdk.getPackage
Why is FormField class in android package public?
Forum topic
OneSpan Sign
I am following the EsignLive demo tutorial given by Michael Williams for ios here https://www.youtube.com/watch?v=mnhyEY7WQzw.
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