563 results matched your search criteria
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Stop the file upload notification emails.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK.
Role Issue in OneSpan
Forum topic
OneSpan Sign
I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan. I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 
Handling declines in a multi-form / multi-signer package
Forum topic
OneSpan Sign
We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms?
Allow Department to Change Signer
Forum topic
OneSpan Sign
We are using the APEX SDK plus OSS event notifications to manage our signing ceremonies. Salesforce sends out all emails to the signers with the OSS url.
Salesforce Event Notifications - "User cannot be found
Forum topic
OneSpan Sign
Good morning, We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox.  When we went to update our OneSpan prod account with our config / refresh token we get the following response:   {
How to create Transaction from Template using Apex SDK
Forum topic
OneSpan Sign
I am trying to create one span transaction with package using Apex SDK. But I am receiving this error. I have a placeholder role as "Placeholder1" which I am replacing with a signer in the transaction.
Bulkifying Callout for Package Update APEX SDK
Forum topic
OneSpan Sign
Hey Team, If we have more than 50 documents assigned to one signer and if the signer get changed in the middle of the signing process. Can we update all the 50 document signers with the single callout.
Apex SDK - Ability to configure ceremony settings
Forum topic
OneSpan Sign
I am trying to use ceremony settings in salesforce to customize various options, but they do not seem to render. Please help me understand what i am missing. I could not find appropriate documentation for each node.
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.