OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Save Progress during signing
Forum topic
OneSpan Sign
Hi. Is there a configuration setting that we could enable where a signer could fill out a document, then save their progress, then subsequently come back to finish filling it out and complete signing?
extracting evidence pdf and html
Forum topic
OneSpan Sign
Hi, We have an onsite installation of esignlive and ewitness esl api shows following version at /api/sysinfo { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } I'm attempting to extract the full evidence pdf and html via both the e‐Witness™ UI "Expor
Support for non-latin characters
Forum topic
OneSpan Sign
Hi, I've tried to fill fields with non-latin characters like łóźćżę, but the result in signed PDF is wrong (see attachment). Is there any way to enable UTF-8 for it?
Creating signer session with SMS authentication
Forum topic
OneSpan Sign
Hi, We would like to integrate esign solution to our application, while creating the signer CreateSignerSessionToken, we want SMS authentication to be enabled in that session. Could you please advise how this can be achieved.
Virtual Room
Forum topic
OneSpan Sign
Hi, Trying to configure virtual room via create package api call. For enabling it what do i need to pass in the request_body of the create package api call. Thanks
Re-use Signature Image For Next Signing
Forum topic
OneSpan Sign
Hello Folks We have a question regarding the image of the signature when signing. Is the image saved in eSignLive for re-use on the next signing? If yes, how do we enable and use this feature?
Enabling Review Before Completion in Create Package API
Forum topic
OneSpan Sign
Hi Team, While creating a package using REST API. What is the exact configuration that I have to do enable the review before completion feature on the particular package? Can anyone help me on this? Thanks in advance.
Creating package using REST API Text Tag not working
Forum topic
OneSpan Sign
Hi All, I followed instructions provided in https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/ "REST API" tab Also "Code Share" hyperlink does not have any code sample to download. Using postman REST API client I am able to create package in esignlive but for some reason
complete email not received in GMAIL with attachment
Forum topic
OneSpan Sign
Hi,
Unknown Error While creating package
Forum topic
OneSpan Sign
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages.