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353 results matched your search criteria
Package Reviewer use case
Forum topic
OneSpan Sign
Hi, We have a typical business case wherein the Admin Assistant creates a package for signing. The Signer is required to upload an attachment and sign the document.
Window event listener not getting called on consent and doc acceptance in IFRAME
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where when the ESign doc is loaded in IFRAME , we need to capture events (consent accept , E sign acceptance) via the window listener, we have included the attached JS for this purpose , but seems the events (default included) in the JS are called only for th
Customizing Signing Ceremony's Session bar - Branding
Forum topic
OneSpan Sign
Hi All, I'm working on Customizing the Branding of the Signing Ceremony.
REST API alternative: email?
Forum topic
OneSpan Sign
I've heard email mentioned as an alternative to using the REST API to retrieve completed packages. We have the ability to create an email address and any attachments sent to that email address get imported directly into our imaging system.
Signature Block appearing on top left of 1st page of doc for multipage doc
Forum topic
OneSpan Sign
Hi Team / Duo, Greetings for the day.
Error creating OneSpan package with documents: 520 - null
Forum topic
OneSpan Sign
Hi all, What does the following error message mean when trying to pass through a Salesforce attachment to OneSpan? Error creating OneSpan package with documents: 520 - null - error code: 520
Can't get Salesforce label values to insert
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
Converting lead to contact
Forum topic
OneSpan Sign
Is there a way that once I convert a lead into contact that the packages stayed attached to the contact
Remove document navigation
Forum topic
OneSpan Sign
Hello, Is there a way to remove the document navigation arrows? See attachment Thanks
Condition logic on Signature capture with text tags
Forum topic
OneSpan Sign
I have made a template the first signature capture mandatory for each signer and subsequently made the rest optional with conditional logic. This setup ensures that the mandatory capture becomes optional once any of the others are signed.
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