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84 results matched your search criteria
Package signed by one signer and not the other gives error
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Fields intended for write back not appearing in field summary
Forum topic
OneSpan Sign
We are generating a form with two fields that are intended for write back. We are able to populate these fields and they are appearing on the document after the users signs.  The file on the OSS server has the document with the fields correctly populated on the form.
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Ability to download all documents (including attachments) in one PDF
Forum topic
OneSpan Sign
It would be nice to have one document with attachments, signing summary info, and all documents in the package...
hidden fields using bulk send
Forum topic
OneSpan Sign
Hi OneSpan Sign,
Get Document status
Forum topic
OneSpan Sign
Hi, I want to get document status that when and how many times document is opened. when user fills document fields, as I am getting document summary. Please let me know how it is possible I am using nodejs and showing document in iframe Thanks
Evidence is not downloaded completely through "Transaction Export & Download Tool"
Forum topic
OneSpan Sign
Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident
"Could not retrieve the transaction summary" Error When Setting Up Reminders
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
How to Download "AuditTrailDocument" from esignlive account
Forum topic
OneSpan Sign
Hello,    Could you please provide some sample REST API code or URL/Details to download a "AuditTrailDocument" as PDF. The information in this location are not clear.
Get Signing Status
Forum topic
OneSpan Sign
Hi, I am trying to get the signing status of a package using the following SDK call: eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId) What I noticed that this call has inconsistent behavior while returning package information. On some occasions even if a package is av
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