428 results matched your search criteria
Forum topic
OneSpan Sign
Hi....
I followed the instructions to copy the layout/templates from the Sandbox to Prod environment and received the message that they were successfully copied. However, when I log into the account in PROD, the layout/templates are not there. I have attached a screenshot of the message
Forum topic
OneSpan Cloud Authentication
Hello,
I am testing out the Orchestation Client Sample APK that comes inside de SDK Source Files version 4.23.0
When testing Activation flow on the Client Sample APK, after entering the PIN Number the app shows an error with the message "Unknown Message"
Forum topic
OneSpan Sign
Today in the eWitness player, when viewing a signing package. We are showing the email message, the subject, the To Address, and the text body of the message. However, we are not seeing the From email address. It would be useful to have this included to help with troubleshooting in the future.
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}.
I am usi
Forum topic
OneSpan Sign
If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?
Forum topic
OneSpan Sign
We are consuming one span esign api from pega. The package creation is failing with the below reason
Message: Cannot send package without approvals.
Message key: error.validation.sendPackage.noApprovals
Forum topic
OneSpan Sign
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Forum topic
OneSpan Sign
I've noticed that HTML tags are removed instead of being encoded.
For example, the Signer opted out with a message:
Can't sign as there is a tag visible.
In the admin panel, there is a message:
Can't sign as there is a tag visible.
Which is wrong as it doesn't cont
Forum topic
OneSpan Sign
We are consuming onespan esign feature. From this morning we are getting resource not found error message in the esign frame.
API url:
"https://sandbox.esignlive.com/api/authenticationTokens/signer/multiUse"
Console log shows the below message.