926 results matched your search criteria
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
Creating Approvals with Text Anchors
Forum topic
OneSpan Sign
Hi Team, We are trying to create the Approvals using REST API. This works without any issues when we don't use the text anchors. However, when we use text anchors, we don't get the expected results i.e.
Update document order in package
Forum topic
OneSpan Sign
Hi ,After cloning package , I want to reorder documents in the package before it is sent. Basically I want 4th document in the order to move at first place. I am using Rest API. Is there any way to handle this ? Please let me know. Thanks 
Attachment requirements
Forum topic
OneSpan Sign
Hi Is it possible to declare during the package creation instance that an extra file should be attached after signing the package documents? The package status automatically changes to COMPLETED after uploading the extra file or should I force the status to COMPLETED by API?
Create Package throws an 403 forbidden exception
Forum topic
OneSpan Sign
Hi,   I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error.   We might be missing some settings on the account. Can you guide us   Thanks
New Signer Experience sandbox?
Forum topic
OneSpan Sign
I am testing the use of the JavaSDK in my local environment using my person sandbox API key. It has worked fine with the classic experience, but my organization is moving to NSE and I want to test documents that I create with NSE. Can I convert my sandbox account to the NSE?
Getting error.validation.sendPackage.noApprovals on package creation
Forum topic
OneSpan Sign
We are consuming one span esign api from pega. The package creation is failing with the below reason Message: Cannot send package without approvals. Message key: error.validation.sendPackage.noApprovals
Sending Signers a Copy of Signed Document
Forum topic
OneSpan Sign
I use the package creation document upload API to create a document for signature.
how to create package with digital signature
Forum topic
OneSpan Sign
Hi, I'd like to know how to create package with digital signature PDF form (see attachment), normally we have PDF form with Acro field. could you please share the API/SDK create package payload ?   thanks, Cindy    
iOS SDK - custom UI
Forum topic
OneSpan Sign
Hi, I'm using the iOS SDK to let the user self sign a pdf document. I need to define a different UI concept for the signing ceremony screens. modifying the SDK's storyboard is not good enough in my case. can I achieve it somehow with your SDK or API? thanks, Ram