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637 results matched your search criteria
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Extracted Field Formatting
Forum topic
OneSpan Sign
Hi, Regarding using FieldBuilder for text field extraction for the creation of inputs from PDF forms...
The specified user cannot be found
Forum topic
OneSpan Sign
Hi I am new to OneSpan and trying to going through following blog   https://www.onespan.com/blog/onespan-sign-how-making-rest-calls-onespan-signs-api-python
IAS 3.21 on Centos 7 REPLICATION
Forum topic
Intelligent Adaptive Authentication
Hello, I have fully working instance of 3.21 IAS on Centos 7 (SRV-A) with some users and DigiPass in local (embedded) db. Now I want to install additional server (Centos 7- SRV-B) with sam version of IAS and I want to initiate replication from SVR-A to SRV-B. 
Unable to upload pdf for signing
Forum topic
OneSpan Sign
We are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it. The error we get while ww upload it from eSignLive portal (image attached herewith) is the same which we get while we try the same using SDK.
Non-interactive pdf does not attach text anchor or bind with pdf field for sign
Forum topic
OneSpan Sign
Hi, In our project, we have non-interactive pdf where we need to bind field in the document with signature field. But in this case, it is not working. However, it is working for interactive pdf. Can you please let me know how to make working in non-interactive pdf?
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
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