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Forum topic
OneSpan Sign
How frequently are the in-app reports updated? Both Transaction Reports & Account Reports.
Is there documentation about this?
Forum topic
OneSpan Sign
Good afternoon,
I have 2 questions.
1. For a signing event does the email link ever expire for the customer ?
Forum topic
OneSpan Sign
Guys,
With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element?
Forum topic
OneSpan Sign
Guys,
I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other.
On the first approval using the handdrawn value, it works fine. I then go onto the fromfile capture approval and it works fine.
Forum topic
OneSpan Sign
Good morning,
We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox. When we went to update our OneSpan prod account with our config / refresh token we get the following response:
{
Forum topic
OneSpan Sign
I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer with the organization?
Forum topic
OneSpan Sign
On OneSpan Sign, if I am a delegate for a user and I decide to sign a form on behalf of the user, who's name appears on the form signature? Is it my name or the user I am delegate to?