OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Where To Find Live Account's API Key
Forum topic
OneSpan Sign
Hi, I've found the API key for my sandbox account but couldn't do the same for the live account.
subtype type binding
Forum topic
OneSpan Sign
  As OSS introduced more subtypes, we need to redesign our code to handle it.  Would you be able to provide the mapping for subtype , type  and binding?  For example:
Disable the activation email on a transaction by transaction basis
Forum topic
OneSpan Sign
Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation email sent.
Extraction and SignatureDate
Forum topic
OneSpan Sign
Hi, I'm trying to have my signature field and the date extracted from my PDF document.
Signer Role
Forum topic
OneSpan Sign
I am looking for a place to store a signer's role. The idea here is we can store an attribute against a signer that allows us to find the proper signer based on some role in our workflow.
KBA Authentication
Forum topic
OneSpan Sign
Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Cordon off Line of Business
Forum topic
OneSpan Sign
Would there be a way to cordon off "siloed" a Line of Business (e.g. Auto Finance) so that we’d only see Auto Finance templates (and so that other line of businesses wouldn’t be picking through the Auto Finance templates to find theirs).
New malware scanning on document upload - any test, specs, or test cases you can share with our corporate security for review
Forum topic
OneSpan Sign
Hi, I am discussing with my corporate security to allow our teams to use the upload document feature with the malware detection. I was wondering if there is any thing I can share with our security team about the malware detection?   Thanks
Maximum Package Size Advice
Forum topic
OneSpan Sign
Some of our clients are asking to include arbitrary documents to the package that are not intended to be signed but are just for review. While I know this is possible, I am concerned that our http posts may get so large we bump into http timeouts.
Can't get all the package IDs
Forum topic
OneSpan Sign
Hi, I am trying to get all the package IDs from one account. For some reason, I only get one package ID comes back, even the count shows me as 3. The is the url i have tried 'https://sandbox.esignlive.com/api/packages'.