OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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SMS authentication
Forum topic
OneSpan Sign
I'm trying to use SMS authentication for my signers, but I can't figure out how to format this in my JSON. Any ideas?
signer can not cancel for the Confirm dialog, always Accept
Forum topic
OneSpan Sign
when signer clicked on the 'Click to Sign" , the status changes to 'Accepted', even when he click "Cancel", it is still Accept
Webhook
Forum topic
OneSpan Sign
is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below
Forum topic
OneSpan Sign
Is there a known issue with OneSpan and Safari, and is the workaround to have the signer use another browser other than Safari?
Need to create user editable fields
Forum topic
OneSpan Sign
We are trying to create fields which signer can add values to do it via PHP. is there any full documentation for that?
Document Extraction Fails
Forum topic
OneSpan Sign
I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
Event Notification
Forum topic
OneSpan Sign
Hello, Is there a way to find the document in the package on which we received signer_complete or package_complete event? Thanks, Sushma
Customizing emails
Forum topic
OneSpan Sign
Would it be possible to change or customize an email that is sent to signers at the end of signing ceremony. And how?
Changing a document after sent?
Forum topic
OneSpan Sign
If we find an error in a document after it's sent, can we modify the document if the signer has not yet reviewed/signed it?
What information is in "Other" common in the Audit Trail?
Forum topic
OneSpan Sign
In the Audit Trail, when a signer accepts, in the "Other" column it has "Approval:" followed by a string. What is this string? Thanks.