OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Can you mix-and-match remote authenticated signing with in-person signing within a single signature package?
Forum topic
OneSpan Sign
Hello, we currently are using e-signature packages (created using the RESTful API) where all signers are fully remote e-signers.
Selectively disable Consent/Disclosure page when sending transactions
Forum topic
OneSpan Sign
We have several processes that use eSign and almost all use the default consent/disclosure page. However, there's just one use case where we need to disable the consent/disclosure page when submitting transactions. How do we do this via the ESL SDK? Thanks, Chris
What is the programmatic difference between Opt-Out & Decline buttons?
Forum topic
OneSpan Sign
From the UI perspective, it feels like "opting out", and "declining" are the same thing. Can you please explain what is occurring behind the scenes in the application that makes these buttons different? Otherwise, we are inclined to disable one of the buttons. Thanks
Attachments when running the collection when choosing the multipart-form data
Forum topic
OneSpan Sign
The attachments are deleted every time I run the collection (the multipart-form data was chosen). If there is the way to add the attachment one time when creating collection and use it every time ? Maybe there is the possibility to do this via newman?
Get details for email bounce
Forum topic
OneSpan Sign
I need to get the details for eSign email bounce, I am pretty new using the .NET SDK, coudl you provide a snippet or pointing me to the right direction? I downloaded the OneSpanSign.Sdk.Samples project, can I use one of the samples for this?  
Remove "Exit signing" option in in person signing
Forum topic
OneSpan Sign
Hi, We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing. Is it possible to remove the "Exit Signing" option from the "More Actions" menu?
DOCUMENT_SIGNED callback - Who has signed the document.
Forum topic
OneSpan Sign
Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with the sessionUser attribute. Example Payload: {"@class":"com.si
Unable to remove partially signed or signed document
Forum topic
OneSpan Sign
Team, We are unable to remove partially signed/signed document from the package. Could you help us on this? Thanks, Sushma
Maximum number of templates that can be created
Forum topic
OneSpan Sign
What is the maximum number of templates that can be created under a single Esign account. I am attaching a screenshot for reference of template that I am referring to. IS there a limit on this template number under one account or a user can create as many as templates?
OneSpanSign.Sdk.Builder
Forum topic
OneSpan Sign
In my MVC code project testing creating a Package I am trying to add a .WithSignatureStyle and  .WithSignatureType. and the SDK says it does not have a definition of neither one in the builder.The issue is that the signature option only comes up as drawing.