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unlock signer doesn't work when transaction is completed via sender UI
Forum topic
OneSpan Sign
Hi ,
URGENT - Delegation (ROLE_REASSIGN)
Forum topic
OneSpan Sign
Hi, In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email). After delegation we get the ROLE_REASSIGN event. { "@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent", "sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"
How to enable In-Person signing in .NET (Sandbox user)
Forum topic
OneSpan Sign
I want to experiment with In-Person signing in the Sandbox, is it enabled? I tried through the eSignLive UI and also through .NET, here is how I attempted to enable it in .NET, both in package creation (near top) and by Setting it again (near bottom).
Ability to find out signers who’s email have bounced through REST API
Forum topic
OneSpan Sign
We need a way to find out that a signer’s email is wrong (has bounced) by REST API
Retrieving field values
Forum topic
OneSpan Sign
Is there a way to configure OneSpan Sign to email field values from packages created from a template?
Release 24.R6 - "Set Signing Order" now defaults to true
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60).  Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
Email bounce, PIN lockout status availabe for each Signer
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
Can Package Signer email/SMS # Be Changed After Creation via the API?
Forum topic
OneSpan Sign
If a package has already been created, can the email address and SMS phone # be changed via the API?
Chinese language at package level
Forum topic
OneSpan Sign
One of our customer has an issue regarding - Chinese language at package level-. Here is the details : When they are sending the package with language code like below but it still setting “English” only in OneSpan.
Complex REST Query
Forum topic
OneSpan Sign
I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived.
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