OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Callback- Finding the signer associated with the "session_user" identifier
Forum topic
OneSpan Sign
I have looked all through the SDK and the REST API, and I can't find an answer to this. Could you please assist me? In your notifications you send us a package id, a session user id, and the event name.
How to assign right for send package to another user using rest api
Forum topic
OneSpan Sign
Hello, I have created package and send successfully. How to assign right for send package to another user(who is sender of document on particular package) using rest api.?? I have tried with delegates and added sender on my account but can't able to give right as delegate using rest api ??
Auto populate signing date tag
Forum topic
OneSpan Sign
I have placed a signing date tag the top of my document. The document essentially reads "this is effective as of {{esl:Signer1:SigningDate}}." When we open the signing ceremony this is blank and just leave a large space in between the words and is leading to confusion.
Signing Ceremony can't be displayed on IOS or MacOS Safari v11.4 or below
Forum topic
OneSpan Sign
Is there a known issue with OneSpan and Safari, and is the workaround to have the signer use another browser other than Safari?
Document Extraction Fails
Forum topic
OneSpan Sign
I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
Print driver not working
Forum topic
OneSpan Sign
I am trying to use the print driver and it is not working. I verified my credentials and I am able to access ESL. What am I doing wrong?
Whether eSignLive will accept the Name with spaces in the request?
Forum topic
OneSpan Sign
Hi, Please let me know whether eSignLive will accept when Owner Signatory Name and Insured name having spaces and sent in the request. Thanks, Allanki
Mapping TextField within SDK
Forum topic
OneSpan Sign
Hello, I am mapping TextFields in the pdf and I would like to show these fields with the content in it when the SDK pops. Currently, I have some text in the textfields but I can't see it.
Multiple Signers fill shared text field
Forum topic
OneSpan Sign
Hello,
Trouble connecting/downloading packages
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.