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unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Wrong Order of Consent Document and Contract
Forum topic
OneSpan Sign
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add the Consent Document.
Attach new documents to existing session / lag
Forum topic
OneSpan Sign
Using the current print driver  v2.2 : 1. I have prior session "A", that is completed prior. 2. I have created a new document signing session "B".
Send a document to an non-approver/signer
Forum topic
OneSpan Sign
Is it possible to send a form to a non-signer to populate the form before signing?  The idea is: 1) Create a package via Salesforce, Salesforce merges some info onto the document
Add Signed OneSpan Document to another package
Forum topic
OneSpan Sign
Hi,
Saving a Document Prior To Send To Sign
Forum topic
OneSpan Sign
Hello Duo,  Here is our use case scenario: 
Getting Issue with merging fields on document
Forum topic
OneSpan Sign
Hi, I am working on cpq,and my requirement is to use quote fields in one span document so please help me to get it.
Multiple Signers Sharing the Same Email
Forum topic
OneSpan Sign
I'm currently using Java SDK to create a package: <dependency>     <groupId>com.silanis.esl</groupId>     <artifactId>sdk</artifactId>     <version>11.38</version> </dependency>
Error when Multiple Signers With Same Email
Forum topic
OneSpan Sign
Hi, I am getting below error when I am trying to notify signer. {"messageKey":"error.validation.notifySigner.outOfOrder","code":400,"message":"Unable to notify the signer until it is their turn to participate.","name":"Validation Error"}
single step package creation classissue with prod account
Forum topic
OneSpan Sign
Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn
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