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Signing ceremony does not apply settings
Forum topic
OneSpan Sign
As specified on this page: http://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=customization#Customiz I have applied settings in the code: ------------------------- code snippet------------------- .WithSettings(DocumentPackageSet
Received [401, Unauthorized] response
Forum topic
OneSpan Sign
Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
i cant access to the api
Forum topic
OneSpan Sign
no postman, no python , no this site OneSpan Sign Sandbox | OneSpan Community Platform  
HTML tags are removed instead of being encoded
Forum topic
OneSpan Sign
I've noticed that HTML tags are removed instead of being encoded. For example, the Signer opted out with a message: Can't sign as there is a tag visible. In the admin panel, there is a message: Can't sign as there is a tag visible. Which is wrong as it doesn't cont
error.validation.createProcess.missingData
Forum topic
OneSpan Sign
I'm using same code in demo and in prod, works fine for demo but not in pord. but I'm getting the following error message.
Set Owner on In-Person Documents
Forum topic
OneSpan Sign
I have the code working that sets the "sender" when the package is not in-person. But this code doesn't seem to work with in-person. All the in-person packages shows me (account owner) as the owner even when I set a different user as the sender.
How work with multi-page document? OnPage(1)
Forum topic
OneSpan Sign
Hello, I'm using c# / .NET to code. I am having trouble writing signatures on pages other than page(0) of uploaded documents. In my DocumentPackage, I use the "FromStream" method and stream a multi-page (3) pages document.
Version 9.4 createSessionToken Failure: Could not deserialize JSON Invalid State
Forum topic
OneSpan Sign
Hi, When creating a package and calling the setName method with a string containing a period or dash the JSON response says deserialization failed, upon further inspection there were also code 400 "invalid state" messages included. How can we fix this?