OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How to indicate, via API, where on a PDF customer should sign ?
Forum topic
OneSpan Sign
Hi There, I am a newbie to eSignLive and is doing some research to see how we can improve our sales process. Our system currently generates contracts (PDF) dynamically and then email it to customer for signature. I know that through the eSignLive portal, I can mark up where in the PDF contract cu
Zooming on mobile make the capture signature area too big.
Forum topic
OneSpan Sign
 I found an issue with the signature box on mobile (I have attached a video).  Environment: Safari, iPhone12  Step to reproduce
Extend emailMessage content characters length limit
Forum topic
OneSpan Sign
Follow-up of https://developer.esignlive.com/forums/topic/emailmessage-content-length-limit/ Most of the fields have 4000 characters limit, but here we have only 1024. I would love to have it increased.
Adding new fields in Summary document
Forum topic
OneSpan Sign
Summary document contains package id, signer name and email id. Please let me know if there is option to add other application specific fields in Summary document like Company name, Order id..etc.?
Support for non-latin characters
Forum topic
OneSpan Sign
Hi, I've tried to fill fields with non-latin characters like łóźćżę, but the result in signed PDF is wrong (see attachment). Is there any way to enable UTF-8 for it?
esign Mobile
Forum topic
OneSpan Sign
  eSign Document is embedded as an iframe. While the signing ceremony is being performed on  mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)  
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Get the next signer and the progress of the transaction
Forum topic
OneSpan Sign
Hello! I am developing a portal where you can see the latest transactions made in OneSpan, as well as the % of progress of the transactions, see the next person to sign and the possibility of resending the signature email to said person.
What is the validation logic for phone numbers entered for SMS verification?
Forum topic
OneSpan Sign
Hello - What is the logic behind validating the phone number entered in the SMS Authentication field?  How does the system know that 111-111-1111 is an incorrect number in America?  Thanks.
disableOptOutOther
Forum topic
OneSpan Sign
Hi What does disableOptOutOther do. Can you send me a link to the REST api docs for this field I have the following link for 10 https://docs.e-signlive.com/10.0/schema/index.html#package Thanks Mario