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This signature is not assigned to you for signing, Access Denied
Forum topic
OneSpan Sign
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great if Person-A creates and signs the documents and is the only re
Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.
Can the recipient of an email create a custom signature for documents?
Forum topic
OneSpan Sign
Is this possible?
Can we allow signer to select a signature method of his choice?
Forum topic
OneSpan Sign
Hi Team, 
Create custom template where I can add signature fields to the document
Forum topic
OneSpan Sign
incompatibleApprovalsOnTheSameRole
Forum topic
OneSpan Sign
Hi, Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields. The following payload used to work before Oct 5th in the OneSpan sandbox environment. {
API Key
Forum topic
OneSpan Sign
Hi,   Having a little trouble getting an API key so I can start using the product... I signed up for a developer sandbox and got an email with the following instructions.   Get started with OneSpan Sign in 4 simple steps:
Skip sending email to signer those not added in document.
Forum topic
OneSpan Sign
Hello Support Team, We are using designer view for e-signing the documents.  here, we passing multiple signers for document(s).
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
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