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Cannot edit or delete package
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error while trying to update the expiry date of a package
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
OneSpan Java SDK thread safety
Forum topic
OneSpan Sign
Customer wanted to confirm if the class com.silanis.esl.sdk.EslClient is supposed to be thread safe?
Multiple Admin Accounts causing confusion
Forum topic
OneSpan Sign
Hello,  Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 
Does the 10.13 SDK (.Net) support TLS 1.2
Forum topic
OneSpan Sign
I was reading through the blog found at: https://www.esignlive.com/blog/esignlive-tls-support/, and what I would like to know does the 10.13 (.Net) SDK support TLS 1.2?
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Rapid Proof Of Concept/Technical Evaluation - IDV Launcher - Description of predefined matcher settings
Forum topic
OneSpan Identity Verification
Hi Everyone,
REST API Call: More than one Language in a single call
Forum topic
OneSpan Sign
Hi Duo, Hope you are doing well!
Documents Not showing up
Forum topic
OneSpan Sign
Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).