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Forum topic
OneSpan Sign
Hello,
I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error.
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Forum topic
OneSpan Sign
Hi Team,
Signer1 -> delegates his signing to Signer2,
what will be the signing status of both signers if we check with the following API's
https://sandbox.e-signlive.ca/api/packages/<packageid>/signingStatus?signer=Signer1 ?
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange. We DO get results using those as long as we move the date range back to at least last November. The catch is that if we
Forum topic
OneSpan Sign
Hi Silanis team- me again :)
We just updated to the .NET SDK to version 11.0.0.
Since then we are getting the following error:
Could not create an authentication token for a signer. Exception: The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception:
com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Forum topic
OneSpan Sign
Hi Team,
We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.
Secondly, we are calling reminders POST api to set reminders.
As a response, we are getting 404 error.
Forum topic
OneSpan Sign
Does OneSpan API have a validation feature to enforce a PDF has a particular certificate before creating a transaction?
Forum topic
OneSpan Sign
We know it is possible to configure the Reminder Schedule (days until first reminder, days between reminders, number of repetitions) at the package/transaction level after the package/transaction is created, using API before 11.16, both API and UI after.
Forum topic
OneSpan Sign
Hello,
I have run into some problems signing PDFs:
1- I was trying to have multiple signature on the same document for the same email and I was not able to do that.