OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.
Receiving callback from e-signlive
Forum topic
OneSpan Sign
I have registered http://xyz.com/dir/api/CallbackLog/Log as callback Url on account page. I have also created API controller method public static void Log(CallbackLogModel model) { ......... } where model is JSON model I expect to be posted to the specified url. Also based on your documentatio
Unable to scan CRONTO image
Forum topic
OneSpan Identity Verification
Hi,
How to trigger "2 Different IP Countries in 1 hour"?
Forum topic
Intelligent Adaptive Authentication
I'm testing out the API calls against my sandbox and trying to trigger the "2 Different IP Countries in 1 hour" rule, but I seem to be missing a step. These are the steps I tried.
Unable to insert document with an existing package
Forum topic
OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
Upload an excel document
Forum topic
OneSpan Sign
Can one use the API to upload an excel document with tags in it?
Signer Status
Forum topic
OneSpan Sign
How would I find out if a signer has signed/opted out/declined using the .net API?
How to send multiple document using API when creating the package
Forum topic
OneSpan Sign
Hi, How to send multiple document using API when creating the package? Thanks in Adv.
Copying Documents from one package to another
Forum topic
OneSpan Sign
Hi, Is there an API available to copy a document from one package to another package?
Change to Radio Buttons?
Forum topic
OneSpan Sign
Guys, Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API call, they are not in the package.