2677 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
I am creating package. After that I am writing data in that PDF via fields extraction. And downloading that PDF that is written. It was working perfect till now.
But suddenly today, The PDF is getting blank that is 0 size.
Forum topic
OneSpan Sign
I have done following steps for the mentioned package, please let me know if there is issue with the steps,
Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’
Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on package Expiry event I had update the package expiry date to
Forum topic
OneSpan Sign
Hi Team,
While I'm using the SMS Authentication type to authenticate a signer, the signer is not receiving the passcode SMS. Even I tried it with the package created using the sandbox environment. But, I'm not getting the passcode. Is there any ways to resolve this issue?.
Thanks in advance.
Forum topic
OneSpan Sign
Hi,
I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined.
It can be reproduced as follows:
1. Create a package with 1 document and 1 signer.
2. Enter the signing ceremony and decline the document.
3.
Forum topic
OneSpan Sign
We create a package where Primary and Secondary signers are both true
We set the expiry datetime for 1 hour when we create the package
We process the package, then send the uploaded documents to OneSpan to sign the documents.
Forum topic
OneSpan Sign
Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible?
This is the current JSON payload I am sending... the signer information works but the fields are not working.
Forum topic
OneSpan Sign
Reading these two documents:
https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1
https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part-2
Forum topic
OneSpan Sign
Hi,
We are using the following API to retrieve the signer signing url
GET /packages/{packageId}/roles/{roleId}/signingUrl
We are controlling the signing process from within our host application by providing the signing url to the signer as an iframe within our application.