OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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JSON Payload Help
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OneSpan Sign
Hello, I'm having a hard time structuring my JSON payload to reflect what I want to appear in my package. The documents have already been merged with *MOST* data via another source, but I do need to add some information to one of the 3 documents being sent for signing.
UnsupportedOperationException when updating document visibility
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OneSpan Sign
Hi team, One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package.
Signers from Retrieving List of Transactions - Not excluding account sender
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OneSpan Sign
Hi Team, I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it. Is there any way to exclude "account owner" from the signers' list?  
How can I unlock a signer - after too many tries to answer security question
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OneSpan Sign
Hi https://developer.esignlive.com/forums/topic/kba-failure-max-tries-not-being-enforced-signers-never-get-locked/ Is the signer locked out for all packages or only one package he failed to answer the questions for?
Retrieving Field Values
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OneSpan Sign
We have forms that we need to retrieve the values from but not all fields are required.  WHen I use the FieldSummaryService.GetFieldSummary the blank fields are dropped instead of returning "" so no fields are missed.  How do I obtain values for all fields even the blank ones.  I'm
Upload Document From History
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OneSpan Sign
Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK?
Logo in mobile web experience?
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OneSpan Sign
Hello, It appears the default behavior for the mobile web experience is to omit the display of the branding logo (the one that would display in the upper left in the desktop web experience).
Having two onespan accounts configured on salesforce
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OneSpan Sign
We want to have configured branding for two accounts so thinking to have separate accounts.  Question is :
Not able to get API key in my sandbox
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OneSpan Sign
I just started with Apex SDK and its integration in one of my developer sandbox. But i didnt see anything with the API key in my sandbox (screenshots attached). So i created a client Id and client secret but not sure if its the right way of creating a API key.
Get Field Values
Forum topic
OneSpan Sign
Hi team, There's a guide named Field Values from your Feature Guides where I've found a function in SDK to get all field values in one shot: eslClient.getFieldValues( packageId ) My question is, is there an endpoint URL for the same function in REST?