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845 results matched your search criteria
Setting e-signlive iframe's height same as the height of browser's viewport
Forum topic
OneSpan Sign
We are seeing browser's vertical scrollbar on some devisces with smaller screen size as a result the signature navigator becomes invisible (goes below the fold) plus extra scrollbar is creating confusing for users since iframe already contains a separate scrollbar.
Radio buttons using text tags issue
Forum topic
OneSpan Sign
Dear all, As you can see from the screenshot attached, normally next to the radio buttons we have the text “Agree”, “I don’t Agree”, which seem to be covered(hidden) by the placeholder markup code in the produced document in the Signing Ceremony. The markup I am using to add the radio but
406 Error When Retrieving Attachment
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){   
Unable to retrieve package information
Forum topic
OneSpan Sign
Hi , I am trying to call the RETRIEVE INFORMATION ABOUT A PACKAGE api and getting the below error. Can you please let me know why i am seeing this error.
POST /api/callback not working
Forum topic
OneSpan Sign
Sending a POST request to /api/callback to update the callback key, callback events and callback URL returns: 
Sender Session - Access Denied
Forum topic
OneSpan Sign
Hi Michael, I have used the following code to get the urlToDsigner string userAuthenticationToken = eslClient.AuthenticationTokenService.CreateUserAuthenticationToken(); AuthenticationClient authenticationClient = new AuthenticationClient("https://sandbox.esignlive.com"); string urlToDesigner =
Does the SDK version used have to be updated with each OneSpan major verson
Forum topic
OneSpan Sign
Hi,   When OneSpan releases a new version on their production environment, will there will always a corresponding SDK version update as well? How are the OneSpan environment and SDK updates timed?
Callback Setup with REST API
Forum topic
OneSpan Sign
With this https://www.esignlive.com/blog/e-signlive-how-to-setting-up-callbacks/ , it looks like callbacks can be setup via code rather than through the eSign Admin UI. Do you setup this callback each time a package for is created?
Acquiring the Authentication Token
Forum topic
OneSpan Sign
I'm trying to get the Authentication token with the following code, however its return error "The remote server returned an error: (405) Method Not Allowed." string url = "https://sandbox.esignlive.com/api/authenticationTokens"; string apiKey = "WXNKRk9vb*****************";
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
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