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Getting "Unexpected character encountered...." upon DownloadZippedDocuments
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OneSpan Sign
Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Using Senders in package
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Hi,   I am working on a scenario where I need to send a package for eSign on behalf of a sender from an "account" different from that of the Sender. Each package could have different sender or I can use a sender that I used in an earlier package. 
Valid package name
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For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some informatio
Error retrieving Designer view with sender account in package
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I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
Never before seen error!
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Guys, I am getting this error this morning and I've never seen it before. Nothing has changed on our end and I was wondering if someone could shed some light on the subject.  
Create Package from Template
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Hi, I have a requirement where I have a template with placeholders for signers. I need to create a new package from this template and replace the signer Placeholders with actual signer info.
Modify Signature Timezone Based on Signer
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We are exploring a solution to display signature blocks utilizing the Apex SDK based on the Signer’s time zone.
Java REST Setting the Sender is ignored
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I am tryng to change my working code from uploading a single PDF containing a "stage" of forms to upload each form selected from the "stage" as a PDF.
Text Tags with negative offset gives me an error
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Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.
Does the 10.13 SDK (.Net) support TLS 1.2
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I was reading through the blog found at: https://www.esignlive.com/blog/esignlive-tls-support/, and what I would like to know does the 10.13 (.Net) SDK support TLS 1.2?