OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Update sender language and time zone
Forum topic
OneSpan Sign
Can you please provide us a code on how to update sender language and the timezone of the sender account
Click to Sign showing at Top-Left Corner of Document
Forum topic
OneSpan Sign
I was trying to figure out why the "Click to Sign" Box was showing up in the top left corner of the Document. My assumption was that it meant that I was not properly placing it as an offset to an Anchor, Even though my Code does try to do that.
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Prevent myself from being added as a signer
Forum topic
OneSpan Sign
Hi, On the attached code, the template created always include myself as a signer. How can I stop this from happening?
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
Using Field Injection and Signature PositionExtraction together
Forum topic
OneSpan Sign
Is it possible to use Field Injection and Signature Position Extraction together in the same package?
.NET SDK Package Creation - Possible Errorcodes for reference
Forum topic
OneSpan Sign
Hi, Is there a complete list of possible error codes from package creation using .NET SDK available for reference? Thanks
Document Extraction Fails
Forum topic
OneSpan Sign
I get the error below when I try to run code, and the template shows my name (even though I'm not a signer) and no docs.
Syn of transaction records - iOS SDK
Forum topic
OneSpan Sign
How does syn work ? is there a way to control using code what are the data items which work with syn for offline use?