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229 results matched your search criteria
Evidence summary via sender UI
Forum topic
OneSpan Sign
Hi From sender UI, when user click the download button, it will download all the signed document as zip file, is it possible to include evidence summary for each package when clicking ‘ download’ button?
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.
Callback - DOCUMENT_SIGNED not triggered
Forum topic
OneSpan Sign
When using the callback function to listen to DOCUMENT_SIGNED events, I do not receive the event if the user does not click the "Done" button before clicking the "Confirm" button.
Mobile Signing UI contact us button
Forum topic
OneSpan Sign
In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live. How do we hide this button? Thanks!
Is there a notification event available when user click on "Accept" button
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
decline email with 'go to transaction'
Forum topic
OneSpan Sign
Hi,
Duplicate Warning Messages
Forum topic
OneSpan Sign
Hi team, Our client was reporting that if they have required radio buttons in their transaction, during Signing Ceremony, it shows warning for each buttons in the group instead of 1 per group. Is this behavior as expected or not? Thanks!
Error Message for required fields before getting to the document
Forum topic
OneSpan Sign
Guys,
eSignLive Sandbox Continue button not showing
Forum topic
OneSpan Sign
Hi Duo, From last two days we are facing issue while first signer complete the signing.
Designer Customization
Forum topic
OneSpan Sign
Hello, 
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