319 results matched your search criteria
Forum topic
OneSpan Sign
We have a time when we keep getting this error
Silanis.ESL.SDK.EslException: Could not create a new package.
Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0.
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
We are getting an intermittent service connection error when generating tokens, do you have any ideas what would cause this issue?
Please refer the following Log details for the error:
Forum topic
OneSpan Sign
We receive the following error message if the package is signed by the one individual and not the other when we do a check status call.
Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs. I don't believe anything has changed on our side for quite a while now.
Forum topic
OneSpan Sign
Hello,
I need help with an error message relatef to hornetq that we detected in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.
Forum topic
OneSpan Sign
I am working on a project where we will submit documents to ESign Live from our electronic document storage system. Whenever the primary application stores the documents electronically, it automatically protects the PDF document from modification with a password.
Forum topic
OneSpan Sign
Hi !
I'm trying to update a package and replace the pdf document in it, but I get this error :
Unable to update package settings. Exception: Le serveur distant a retourné une erreur : (403) Interdit. HTTP PUT on URI https://sandbox.esignlive.com/api/packages/-bANyCo4NvqdgiEPNbMG2tLdaRE=.
Forum topic
OneSpan Sign
Hello! Thank you for reading my post.
My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality:
Question 1.