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1487 results matched your search criteria
Retrieve a List of Users in an Account
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
Fields intended for write back not appearing in field summary
Forum topic
OneSpan Sign
We are generating a form with two fields that are intended for write back. We are able to populate these fields and they are appearing on the document after the users signs.  The file on the OSS server has the document with the fields correctly populated on the form.
Get 404 Resource Not Found error when trying to download
Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs. 2. And then I created some transactions through the Dashboard. 3.
retrieve list of layouts using API
Forum topic
OneSpan Sign
Hi, 1) Is there any API to retrieve list of Layouts for a given sender 2) is there any API to retrieve list of package Ids for a given sender thanks Neel
Single Signing URL
Forum topic
OneSpan Sign
Is it possible to retrieve a single signing URL so that all signers can sign at once? Currently with the REST API call we are making, we are retrieving each signing URL based on role.
Retrieve API key from the owner account via API call
Forum topic
OneSpan Sign
Hi, is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.   thanks, Cindy
Text Field
Forum topic
OneSpan Sign
I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it is not changing at all.   
Get Signing Status
Forum topic
OneSpan Sign
Hi, I am trying to get the signing status of a package using the following SDK call: eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId) What I noticed that this call has inconsistent behavior while returning package information. On some occasions even if a package is av
Declining a document does not update signing status
Forum topic
OneSpan Sign
Hi, I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined. It can be reproduced as follows: 1. Create a package with 1 document and 1 signer. 2. Enter the signing ceremony and decline the document. 3.
Error in sandbox retrieving signed pdfs with Java SDK
Forum topic
OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
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