OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
eSign will be auto populating our signature date line. During the signing ceremony, a label is rendered with a rectangle gray box containing "Signing Date" Is there a way to hide this or customize the look? See attached screenshot.
Thanks,
David
Forum topic
OneSpan Sign
Hello
Can I add new blank page in the end of document for signature box via onespan rest api ? or i have to add new page manually for each document meant for signature.
Regards
Forum topic
OneSpan Sign
I checked that the Opt-out function is good. I also checked that the Notification email went well.
But after the INK-it opt-out is completed, the screen like the attached image is exposed. How do I handle this screen if I don't want it to appear?
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived. It appears the email address box is full.
Forum topic
OneSpan Sign
We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below
/account/senders/{senderId}/account/{subaccountId}/roles"
Forum topic
OneSpan Sign
I would like to be able to save a 'role' type attribute against a group signer - for example 'Insurance Agent'. I find when I save a signer of type group, the customId attribute is not returned when I request the package.
Forum topic
OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony.
Is it possible to setup the signers in a group without Sender access?
When we test setting u
Forum topic
OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API.
But the same users sign is not possible when the singer belongs to a group.
is there any restriction to sign via APIs for groups?
API response is 200 for both.
Forum topic
OneSpan Sign
I have a requirement to extract the date that a package was completed.
As we have signing Groups who sign in a particular order, I can extract the date that the last known group signed by retrieving the SignersCompletionReport (through esl.ReportService.DownloadCompletionReport = yields => Sende
Forum topic
OneSpan Sign
What would you recommend a good approach to checking eSignLive server availability before creating and/or sending packages.