385 results matched your search criteria
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Forum topic
OneSpan Sign
Hi,
One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario:
- Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Forum topic
OneSpan Sign
Hey there!
I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments.
Forum topic
OneSpan Sign
Hi team
Could you let me know if there is a way to water mark a completely signed document (or all) in, a package with multiple documents ?
Some info:
Package auto-complete option is disabled on the package i am referring to above.
Uday
Forum topic
OneSpan Sign
Team,
I was exploring REST API for one of our need, where, we need to download all the documents for all packages that has been completed for a given day.
I see Reports option where you can git list of completed packages for a given day.
Forum topic
OneSpan Sign
Hi,
Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete.
Thanks
Wendy
Forum topic
OneSpan Sign
Question regarding Document Signing Certificate of Completion with session purge: A customer is asking if he could purge an eSignLive session, would the Document Signing Certificate of Completion also get purged or does it maintain a separate record of that? This is for litigation purposes only;
Forum topic
OneSpan Sign
Hi Team,
We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox.
Can you please check why we get this repeated callback for same signing complete.
Thanks,
A. Rathore
Forum topic
OneSpan Sign
Currently end users are having to MANNUALY move completed packages to archive to keep their inbox free of clutter.
Forum topic
OneSpan Sign
how to get the report completion for specific time period in a day like between 8am to 12 pm.
using the below api
/api/reports/completion.
what format should be From date and to date . Need to retrieve for specific timings in a day