1389 results matched your search criteria
Error on deleting a document
Forum topic
OneSpan Sign
Hello, Am receiving the below error on deleting a document. When does this error occur? "Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Remove document navigation
Forum topic
OneSpan Sign
Hello, Is there a way to remove the document navigation arrows? See attachment Thanks
Partial Document in Email
Forum topic
OneSpan Sign
Dealing with another tricky requirement. For one of the signers, it is requested that the email contain only the signature page (and not any of the additional pages). Is there a good way to specify what pages should be sent out in the follow-up email post-signature?
Get Document status
Forum topic
OneSpan Sign
Hi, I want to get document status that when and how many times document is opened. when user fills document fields, as I am getting document summary. Please let me know how it is possible I am using nodejs and showing document in iframe Thanks
update document fields
Forum topic
OneSpan Sign
HI, I have created a package with some document and set its status to "SENT".
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
Callback for Document Opened
Forum topic
OneSpan Sign
It would be really great to have more/better callbacks during the customer signature process. For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc... This way, we can contact the customer while they are reviewing the app and answer their questions.
Document already signed
Forum topic
OneSpan Sign
I have a document that is generated on the fly by our web system. It's a PDF created by the back-end and then goes out for signing. I have been able to upload the document just fine. Once it goes out for signing, there are two signatures it requires.
How to sign a document after the accept document call is made
Forum topic
OneSpan Sign
I am making the following call https://sandbox.esignlive.com/api/packages/uUoiB-Htq5GXIvRN9VeDcjrMXYE=/documents/default-consent/approvals/b838ff5f-d63e-4a63-af92-fb2ec7fe9b98/sign and sending in the payload the following: { "fields" : { }, "id": "default-consent", "role": "034b
New Signer Experience: Document e-mail notification and "Go To Document" link
Forum topic
OneSpan Sign
We are transitioning to New Signer Experience.