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202 results matched your search criteria
Removing popup menu after signatures are taken
Forum topic
OneSpan Sign
Hi, We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users.
Resource Not Found error in e-sign frame
Forum topic
OneSpan Sign
We are consuming onespan esign feature. From this morning we are getting resource not found error message in the esign frame. API url: "https://sandbox.esignlive.com/api/authenticationTokens/signer/multiUse" Console log shows the below message.
Cross Site Tracking - Safari
Forum topic
OneSpan Sign
Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
Callback Setup with REST API
Forum topic
OneSpan Sign
With this https://www.esignlive.com/blog/e-signlive-how-to-setting-up-callbacks/ , it looks like callbacks can be setup via code rather than through the eSign Admin UI. Do you setup this callback each time a package for is created?
Conditional Signing
Forum topic
OneSpan Sign
I am using "OneSpan for Salesforce" and creating package through automation(button--visualforce page--OneSpan sign) I am having 4 Text Tags(Type- Static Position) for Signer 1: A)Text Tag 1: eSign field name: "Signature" B)Text Tag2&Text Tag3&Text Tag4: eSign field name: "Initials" The "Te
e-SignLive Callback failed.
Forum topic
OneSpan Sign
Hello, Our network admins moved our DNS servers yesterday and this morning our esign callback is failing. Failed to communicate with the callback server. URL: https://URL.in.question/Esign/EsignComplete.aspx Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
500 Internal Server Error
Forum topic
OneSpan Sign
Hello Duo, I am getting again and again the following error during sending document to esign. {"technical":"65533","messageKey":"error.internal.default","message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Change document id for document in template
Forum topic
OneSpan Sign
Hello, I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT request.
The remote server returned an error: (500) Internal Server Error.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
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