71 results matched your search criteria
changing the signing ceremony after package created
Forum topic
OneSpan Sign
I was wondering if it is possible to change the signing ceremony in the REST API after a package has been created. Example: I create a package that is set with "inPerson:false", meaning that we will not be doing the inPerson signing ceremony, rather each signer will receive an e-mail link, and the
Sandbox Issues
Forum topic
OneSpan Sign
Guys, I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490 I am having the same issue with two packages that are up in the sandbox right now. I am not able to accept the Default Consent document on any signer.
Documents Not showing up
Forum topic
OneSpan Sign
Hi, I'm integrating with the e-sign live api and have had some trouble with certain pdfs causing the signing ceremony to give me a blank page. After the package is created and a url is created the window appears blank. (Even the default-consent document won't show up).
Import API as Postman Collection
Forum topic
Intelligent Adaptive Authentication
The sandbox documentation is available in an OpenAPI format. You can simply find it by going to the following URL: https://<tenant-id>.sdb.tid.onespan.cloud/v1/tid-api.json.
Add new signer to already signed document
Forum topic
OneSpan Sign
Is is possible to add a new signer to a document which is already signed? I tried with below code PackageId packageId = new PackageId("orB4GBrQKn33YIF6XJFgDMGdkb4=");     ossClient.ChangePackageStatusToDraft(packageId);
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
how to add text field in pdf, while creating package
Forum topic
OneSpan Sign
Hello, I am uploading PDF via REST API PHP, along with signer users.
Connector for Laserfiche 11
Forum topic
OneSpan Cloud Authentication
Our Onespan integration is only with Laserfiche and we have updated the Onespan database schema after our migration to Laserfiche version 11.