2879 results matched your search criteria
Salesfoforce error message while connecting to sandbox account
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OneSpan Sign
Hello Community, 
Document locks upon signature
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OneSpan Sign
I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process. At the bottom of the document, we have three fields (in this order from left-to-right): Applicant Name (free form) >> Signature (s
Signer email link does not open document - specified package does not exist
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OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
Sign a PDF file on behalf of someone
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OneSpan Sign
Hello, Is it possible to sign a document without having the signer to go through the process and click on a signature box? For instance, we have a website, a user fills the forms, we display a preview to the user and ask for confirmation and the user click on the confirm button.
Group recipients failing when promoting templates across environments
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OneSpan Sign
Hello! We've recently adopted a group recipient into our templates and now need to migrate all our templates across our other sub-production environments, with a view to then do the same into production.
Unrecognizable Error
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OneSpan Sign
Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected error.
Save/Apply Layouts
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OneSpan Sign
Good Morning OSS Community Team, I have a question about layouts, let me ask based on a scenario:
Is there way to set Language on Signer Level
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OneSpan Sign
Hi, Chinese is not working on package level. We have application and deployed the JAR file but Locale is not working for CHINESE. It is working for rest all Language. Dont know exact issue because it is Siebel Application and we can only deploy JAR.
No RoleId returned
Forum topic
OneSpan Sign
Hey team, We have a client reporting that they have an issue can't get role id returned. Here's the workflow: I have created a transaction with your java sdk.
Disabled User Clear Saved Signatures
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OneSpan Sign
Since OneSpan applies saved signatures (from File and Drawn) for someone who is disabled as a sender but still signs documents we want to be able to clear those values so they aren't appied when someone is disabled.Can I