78 results matched your search criteria
Forum topic
OneSpan Sign
In the documentation for Document Extraction, it explains that a Textfield or Checkbox must be completed before a Signer can sign a package:
Before signing, Agent1 must complete two fields:
1
[Agent1.Fullname1.Textfield1]
2
Forum topic
OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents
I am presented with the following error:
POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
Forum topic
OneSpan Sign
Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible?
This is the current JSON payload I am sending... the signer information works but the fields are not working.
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Forum topic
OneSpan Sign
Guys,
I sent this to support yesterday but have not heard back from them as of yet. Case Number: CS0005490
I am having the same issue with two packages that are up in the sandbox right now.
I am not able to accept the Default Consent document on any signer.
Forum topic
OneSpan Sign
Guys,
Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API call, they are not in the package.
Forum topic
OneSpan Sign
I need some help figuring out how to auto-populate fields in our documents (i.e.
Forum topic
OneSpan Sign
We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature.
Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.
Forum topic
OneSpan Sign
Hi,
I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
Forum topic
OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue.
Payload: