236 results matched your search criteria
Text Tags - Word Doc field not updating
Forum topic
OneSpan Sign
We are trying to test how well text tagging will work for us and cannot get a simple field to populate with data. I'm sure it's just a text tag/or json payload issue. Payload:
Update document content & signers reatining the already obtained signature
Forum topic
OneSpan Sign
Hi On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
Replacing Notary workflow
Forum topic
OneSpan Sign
Guys, I know you guys have been improving things for the new signing experience and I wanted to circle around to see if this workflow has been improved. When we want to change notaries for a package do this workflow.
Notary Handdrawn values question
Forum topic
OneSpan Sign
Guys, I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended. 1.
package not returned
Forum topic
OneSpan Sign
Hello, Recently when we generated reports, we found out there's one package with updated date in the time range, but not returned by the API "/api/packages?from=&to=&lastUpdatedStartDate=&lastUpdatedEndDate=", why it happened?
View Document in embedded mode
Forum topic
OneSpan Sign
I want to show a template document (which is currently in "Draft") in embedded mode but he/she can't update the fields. If I show the document in designer view, user can updated document.
Signed and all signatures valid. Document was updated after signing.
Forum topic
OneSpan Sign
I keep getting this message "Signed and all signatures valid.
Upgraded to the new UI -- not seeing anything different in my integration.
Forum topic
OneSpan Sign
I have downloaded the new SDK version 11 and installed it in my application. I have updated my api key to the new one I received when I created a new sandbox account. I have updated my code to call the designer and signing urls.
Unable to modify Expiry date of package
Forum topic
OneSpan Sign
Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I have used.
Templates and replacing documents
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template. Our steps are as follows: