139 results matched your search criteria
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
Pre-populating Custom Fields on a template
Forum topic
OneSpan Sign
Hi everyone, We have templates that are created through the Web UI with Custom Field fields on the template. The package is being created based off the template, and certain information about the signer needs to be prepopulated on the form (i.e.
log4net dependency causing conflict
Forum topic
OneSpan Sign
We are integrating e-SignLive with an EPiServer site. The EPiServer version we are using depends on log4net version 1.2.10 but the Silanis.ESL.dll depends on 1.2.13. We tried using a binding redirect in the application's web config with no luck.
Error with MAC onespan personal certificate client 2.1.0.
Forum topic
OneSpan Sign
Hello when I try to sign a document at onespan web with a uanataca TOKEN usb (bit4id token) this error appear:
Very slow performance; 500 errors via API
Forum topic
OneSpan Sign
Hi, We are seeing very slow performance - both in API responses as well as trying to use the web UI. The API is also sporadically returning us 500 errors.
error.eslx.inputValidation.documentPreverifyError
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message ' error.eslx.inputValidation.documentPreverifyError'.
Create a transaction from template + update fields
Forum topic
OneSpan Sign
I created a template using the Web UI, where i added a "Signer1" placeholder along with some textboxes and checkboxes. I created a package from this template using this guide:
F5 or refresh page gives a token error when using an Iframe with a one span URL
Forum topic
OneSpan Sign
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application. The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect. "Accès non autorisé.
Two Person Face-To-Face Transaction - PHP
Forum topic
OneSpan Sign
I have been using this blog post for help in getting my project off the ground. I have been working to create a process in which two people (agent and insured) can do a face-to-face transaction.
Document already signed
Forum topic
OneSpan Sign
I have a document that is generated on the fly by our web system. It's a PDF created by the back-end and then goes out for signing. I have been able to upload the document just fine. Once it goes out for signing, there are two signatures it requires.