OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Multiple initials in document
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OneSpan Sign
Hello,
I want to close the signing ceremony tab when user click done
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OneSpan Sign
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.
Close the signing ceremony tab when user click "Done" button
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OneSpan Sign
We create a package from our Salesforce API and redirect the user to signing url in case of in person signing.
Where can we send the reminder notification related parameters initial package
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OneSpan Sign
Hi, Where can we send the reminder notification related parameters in initial package creation request. Please share me the sample initial package creation json request for setting reminder related information. As of now i am using create a reminder schedule by making a POST request to the bas
Querying for Packages Recently Completed, Expired, Etc.
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OneSpan Sign
I need to query for packages that changed status (e.g. completed, expired, opted out, sent) within a given time frame. For example, I may want to query for all packages that expired since yesterday, regardless of when the package was created.
senderAuthenticationTokens call returns error code 415 Unsupported Media Type
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OneSpan Sign
I can't seem to get the senderAuthenticationToken. I'm receiving a 415 error code, Unsupported Media Type.
Fetching link to sign documents at later stage
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OneSpan Sign
Hi, My scenario is, we want to customize the emails send to signers so that the link is not sent in the email and they are just provided with instructions to login into our application to do so. Now, my question is, after creating package we have received packageId.
Unrecognizable Error
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OneSpan Sign
Guys, Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked. ------------------------------- MessageKey: error.internal.default Error Message: Unexpected error.
Callback- Finding the signer associated with the "session_user" identifier
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OneSpan Sign
I have looked all through the SDK and the REST API, and I can't find an answer to this. Could you please assist me? In your notifications you send us a package id, a session user id, and the event name.
is there any way to adjust/move signature box by signer
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OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.