2061 results matched your search criteria
Maximum and minimum length of Q&A fields
Forum topic
OneSpan Sign
What are the maximum and minimum lengths of the question and answer fields in the Q&A authentication method?
Creating Package from Action and Error Handling
Forum topic
OneSpan Sign
I have been asked to provide a button action (I assume action since we are Lightning Experience) that will allow users to click on record page to create a Package.
IAS migration to Linux and then upgrade
Forum topic
Intelligent Adaptive Authentication
I don't know if this is the right place, but... I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it to Centos 7 and then upgrade it to 3.21
Copy layout between on-prem and sandbox
Forum topic
OneSpan Sign
Hi, Recently, I tried us copy-tool v1.6.0 copy layouts from on-prem to CA sandbox account, and I got error (see attachment), any idea? but it's successful to copy template between on-prem and CA sandbox.   thanks, Cindy
limit on file size and # of pages
Forum topic
OneSpan Sign
Hi, Could you please let us know what limits does esignlive put on the files being uploaded for digital signing? - size of file in MBs - # of pages in a given file We've observed that we've a 2.6mb file with about 200 pages and it won't upload via the UI or via the API route. thanks Neel
Keeping separate staging sandbox and production account
Forum topic
OneSpan Sign
What is the recommended way to be able to rapidly develop and iterate on a series of forms we're using for application integration, then be able to deploy them to a production instance? I tried the tool recommended by OneSpan's phone support at https://developer.esignlive.com/code-share/esignlive-c
Exception "EsepCommand failed and no fallback available."
Forum topic
OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.
500 EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet. The error message is { messageKey: 'error.internal.default', technical:
Firewall and Notification Events - what to whitelist?
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
Injecting Field Values - Checkboxes and Radio buttons
Forum topic
OneSpan Sign
Can a checkbox or radio button be "checked" or selected by sending a value in the JSON payload? We are having trouble getting a checkbox to show up as selected or checked. Text fields work fine. We have sent values for the checkbox such as "X", "1", "true", "on" and nothing works.