1494 results matched your search criteria
Unable to add specific documents to a package
Forum topic
OneSpan Sign
We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
Error calling GetSigningUrl()
Forum topic
OneSpan Sign
Hi, I am trying to get a signing url for a package and get this error: Could not get a signing url. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0. Unexpected character encountered while parsing value: .
Status Codes in OpenApi schema should not be like 1XX, 2XX, 3XX, 4XX, 5XX
Forum topic
OneSpan Cloud Authentication
The current OpenAPI schema https://community.onespan.com/sites/default/files/interactive_api_references/tid-api_13022020_0.json contains the following status codes for resp
Add a json postman package of the IAA calls
Forum topic
Intelligent Adaptive Authentication
Is it possible to add a download postman json package link to the API page with the examples used in the API page? Example: https://xxxxx.sdb.tid.onespan.cloud/v1/swagger-api/
Auto Archive Notification
Forum topic
OneSpan Sign
Hi, I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived. will I get notification or I should mark the status as archived then only I can receive notification
Access Denied MSSDeviceBinding
Forum topic
Intelligent Adaptive Authentication
Initially, I was getting this error: "Unable to find registration code in Shared Cache". I tried the solution explained here: https://community.onespan.com/forum/unable-find-registration-code-shared-cache
Creating a Package with the Salesforce Connector
Forum topic
OneSpan Sign
I have another question out about installing the Salesforce connector: https://developer.esignlive.com/forums/topic/installing-salesforce-connector/ Once I get an answer there and get everything installed, is there a guide/resource for creating a new package?
Can't find document id
Forum topic
OneSpan Sign
Hello, I am trying to find a way to get a document id. I am currently using a GET to retrieve a template ID that I made ahead of time, and then a POST to clone this template for a new transaction. I am not seeing any specfics on how I can find the document id after doing this. Any suggestions?
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
At least one signature is invalid
Forum topic
OneSpan Sign
Hello,We get the message "At least one signature is invalid" when we open the Signed PDF through OneSpan.We tried to identify issues by searching similar topics, but we could not find the exact solution.It would be great if we can get some ideas about this issue.