OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Initials and E-signatures
Forum topic
OneSpan Sign
Hi there, Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
How to navigate to next second document with in same package
Forum topic
OneSpan Sign
Hi eSignLive, Currently the documents are auto navigating to next document with in the same package once the signing completed on document.
Restricted Symbols in Document Names
Forum topic
OneSpan Sign
Hello, I've noticed that creating documents with names that contain the windows restricted file name symbols ( ":\|/*?> ) will cause the documents to be shown in the signing ceremony and audit information with those symbols replaced by underscores.
In-person session in an iframe
Forum topic
OneSpan Sign
I have been trying to wait to ask more questions and consolidate them in one post for you. Your welcome. :) Regarding the iframe/inperson signing ceremony. In the package API that we send to eSignLive to create the signing ceremony iframe, is an email address for each signer required?
Javascript Event Notifiers
Forum topic
OneSpan Sign
https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/using-javascript-event-notifiers  
400 Code
Forum topic
OneSpan Sign
Hi , I am posting below JSON, but its returning 1006 error code and the server repsonse is : Server returned HTTP response code: 400 for URL: https://sandbox.e-signlive.com/api/packages/ ************************************************************************** JSON START****************************
Possible to have Text Tags pre-populate signers?
Forum topic
OneSpan Sign
Use Case: Client has Vertical Enterprise App that they can customize output.  We have trained them on text tags and they are very excited for dynamic signing blocks, etc.  
Sandbox access lost from one machine but not another
Forum topic
OneSpan Sign
We've been using the sandbox for testing. We use the sandbox from our development machines and a server. Everything was fine until a few weeks ago. We cannot get documents signed using the test server. I know we were able to get documents signed using the test server last December.
Allow Department to Change Signer
Forum topic
OneSpan Sign
We are using the APEX SDK plus OSS event notifications to manage our signing ceremonies. Salesforce sends out all emails to the signers with the OSS url.
Required fields that are not signature elements
Forum topic
OneSpan Sign
We have the need for users to fill out certain text during the signing ceremony - such as Name, Title, Company, etc. In our case, these wouldn't be auto-populated fields. What's the best way to ensure users are navigating to these fields for completion.