645 results matched your search criteria
Is there way to update the signer information without modified package status to DRAFT
Forum topic
OneSpan Sign
Hi Team,  I wanted to modify the signer details for a package using following URL     https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Verify transaction on Mobile Device - Page Cannot be Found
Forum topic
OneSpan Identity Verification
Hi,
Got issue on proxy configuration In .NET SDK
Forum topic
OneSpan Sign
Hello everyone, I've shared code details in below :
Document without signature
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error when I am creating a new package with two documents. "The role must have at least one signature on the document in order to have associated fields." Package id: ysKrGN_i6ZUvO6gwRGzzqoYXGdM=  
Removing role programmatically from template results in "Cannot send package without approvals"
Forum topic
OneSpan Sign
Hi, Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed. 
Login page always shows in English (when pkg language is french)
Forum topic
OneSpan Sign
I am using the apex sdk with language='fr' option on the package, email to the signers comes in french but upon clicking the link where it takes you to the login page, it always shows in English.  Email Capture:
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Salesforce OneSpan Errors
Forum topic
OneSpan Sign
We're receiving some errors in OneSpan when we're running our batch class in Salesforce. The vast majority of records are processed but we're left with a few K that do not run and we receive the errors in the debug logs shown below.
Tried Text Anchors but getting Error 400
Forum topic
OneSpan Sign
I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm getting the below validation error (Currently testign this i