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display consent only first time for previously assigned signers
Forum topic
OneSpan Sign
Hi, I integrated the esignlive with the REST API. The only concern is there are too many clicks for the 2nd time signer(user).
what will be the signing status of the signer who delegates/change to another signer?
Forum topic
OneSpan Sign
Hi Team, Signer1 -> delegates his signing to Signer2, what will be the signing status of both signers if we check with the following API's https://sandbox.e-signlive.ca/api/packages/<packageid>/signingStatus?signer=Signer1  ?
Logo not being placed on dashboard for notaries
Forum topic
OneSpan Sign
Guys, I know this has come up before but I cannot seem to find the topic where it did. I am sending a custom logo for use in in the layout settings, on the package object. All of my signers with the exception of the notary signers are able to see it.
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
List of V11 enhancement Ideas
Forum topic
OneSpan Sign
Hello, During our testing of the new Version 11 enviornment we’ve Identified some enhancement requests that we would like to put out on the table.
An “end user support view”
Forum topic
OneSpan Sign
It would be nice if there was a way for the document owner to view (read-only of course) the document exactly as the signer sees it. Our layout on the document is not visible to us, but is visible to the signer/customer.
Embedding Signer Tags in a document uploaded to eSignLive
Forum topic
OneSpan Sign
Hi excuse my ignorance as I am migrating from Adobe Sign and trying to use the text tags to trigger Signer1 fields in my uploaded document. I have tried a few iterations of trying to get a Signer1 Signature field recognized after i have uploaded
Questions about the Evidence Summary
Forum topic
OneSpan Sign
These questions are regarding the Evidence Summaries we have available for each package: – Does the signer role listed have to be unique regardless of a unique package? Example: Package1 – signer1, signer2; Package2 – signer3, signer4; etc and so on.
What is the difference between email.notify.mobile and email.notify
Forum topic
OneSpan Sign
Hi, email.notify.mobile This template sends a signer an email with a link that can be used to capture their signature on a mobile device
Set an external reviewer for an attachment in a sign transaction
Forum topic
OneSpan Sign
Hi, I would like to know if there is a way to set an external reviewer (different from the user that creates the transaction) who would check if it is correct a mandatory attachment for a signer. This reviewer would also need to receive the documents after all the signatures are completed.