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Using Template, How to Replace Placeholder Signers
Forum topic
OneSpan Sign
I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). 
Signature location
Forum topic
OneSpan Sign
Hi! I am having trouble when placing the signature tab location. Here is my code Signature signHere = SignatureBuilder .SignatureFor(signer.Email) .OnPage(Convert.ToInt32(pageNumber) - 1) .AtPosition(45, 424) .Build(); As you can see , I specify 424 for the Y axis.
How cancel a pending eSign package?
Forum topic
OneSpan Sign
Hi guys, Literally, How the Sender cancels a pending e-signature package? https://community.onespan.com/documentation/onespan-identity-verification/guides/web-service-guide/developer/cancel-transaction 
DOCUMENT_SIGNED callback - Who has signed the document.
Forum topic
OneSpan Sign
Hi, On the DOCUMENT_SIGNED callback is it possible to know who has signed the document directly or in some other way indirectly? I need the email of the person who has signed the document for our application workflow. What can I do with the sessionUser attribute. Example Payload: {"@class":"com.si
is there any way to adjust/move signature box by signer
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Find A User ID without Searching through ALL users
Forum topic
OneSpan Sign
         Below is my logic for searching for a user to get their ID.  I have > 4000 users and at 100 per call (which is the limit that appears to be enforced now) it takes forever.
Modifying Signer First/Last Name and Email after Signing
Forum topic
OneSpan Sign
Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible?
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.
How to add Third challenge question
Forum topic
OneSpan Sign
Hi, I need to add third challenge question and answer to the Signer.
Virtual OTP Delivery Method
Forum topic
OneSpan Cloud Authentication
Hi,
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